Black Orchid Elegance

We are delighted to bring you the latest in nail fashion. We are committed to delivering your order with the utmost care and efficiency. Welcome to visit our Shipping Policy.

• Free Shipping on orders over $60 USD. 

• Order Processing: Your order will be carefully prepared and processed within 7 business days.

• Estimated Shipping Time: The transit time for your package will vary based on your location. Estimated Shipping Time is 6-15 business days

• Address Accuracy: Please kindly verify that your shipping address is correct before finalizing your order. 

At KEEYKELLA, we’re committed to making sure you feel confident and excited about your purchase, if you have any questions or need assistance, we’re always ready to lend a hand. Feel free to get in touch with us at service@keeykella.com!

1. For more about our return and exchange policy, please click Return Policy.

2. For hygiene, safety and cleanliness reasons, we regret that we are unable to offer a refund or exchange for the following situations:

• Your order has been paid and is in the production process
• You simply change your mind or wish to request a different style or size
• The items have been used
• The items have been damaged or worn due to misuse
• We strive to ensure that our product images accurately represent the actual colors. However, slight color differences may occur due to factors such as lighting, screen resolution, and display devices.

3. While rare, if you find any defects or issues with the product, don’t worry! Just reach out to us immediately before using it, we promise to work with you to resolve the issue with urgency and care.