FAQS
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Product Info
1. Why choose press-on nails?
Press-on nails offer a convenient and stylish choice. You can achieve a salon-quality manicure in minutes quickly. Besides, with press-on nails, you can experience What you see is what you get.
2. Will press-on nails affect my daily activities?
Our press-on nails are lightweight and designed for comfort, allowing you to go about your daily routine with ease.
3. How long do press-on nails last?
With the adhesive tabs provided in the package, if you use the correct application method to apply press-on nails on your natural nails , they will last 7~14 days.
4. Can I reuse press-on nails?
Yes! Press-on nails can be reused if removed and stored carefully. Using adhesive tabs instead of glue helps preserve the nails for multiple uses.
5. Will the actual product color be different from the pictures?
We strive to ensure that our product images accurately represent the actual colors. However, slight color differences may occur due to factors such as lighting, screen resolution, and display devices. If you have any concerns about the color, feel free to contact us for more details before purchasing.
Tutorial
1. Do press-on nails fit all nail types?
We offer various sizes and shapes to accommodate different nail types. Please refer to the tutorial to choose the right size for your natural nails
2. How do I apply press-on nails on my natural nails?
Applying press-on nails is simple! Follow these steps or refer to the video tutorial here:
1. Push back the cuticles
2. Buff the surface gently
3. Wipe off the surface
4. Choose the right size of the adhesive tab
5. Paste the adhesive tab 1mm from the finger root and push it from the middle to the sides
6. Align the press-on nails with the cuticles
3. How do I remove press-on nails from my natural nails?
To avoid damage to your natural nails, please follow these removal steps or refer to the video tutorial here :
1. Soak your hands in water for 1~2 minutes
2. Pry press-on nails from the edge of natural nails
3. Remove adhesive tab on the natural nails
Shipping & Delivery
1. How long does shipping take?
Since our products are handcrafted by professional nail artists, we require 7 business days to complete the production process to ensure you receive a high-quality product. Once your order is ready, it will be delivered within 6~15 business days according to your location. For more information, welcome to visit our Shipping Policy.
2. How much is the shipping fee?
Normally, shipping costs vary based on your location and range from 4 to 12 dollars. You can see the exact shipping fee during checkout. Additionally, we offer free shipping on orders over 60 dollars. For more information, welcome to visit our Shipping Policy.
3. What's in the package?
We will offer press-on nails, adhesive tabs, 1 cuticle stick, 1 nail file and 1 heart-shaped sponge in the package.
Returns & Exchanges
1. Can I return or exchange my order?
At KEEYKELLA, we’re committed to making sure you feel confident and excited about your purchase, if you have any questions or need assistance, we’re always ready to lend a hand. Feel free to get in touch with us at service@keeykella.com!
1. For more about our return and exchange policy, please click Return Policy.
2. For hygiene, safety and cleanliness reasons, we regret that we are unable to offer a refund or exchange for the following situations:
- Your order has been paid and is in the production process
- You simply change your mind or wish to request a different style or size
- The items have been used
- The items have been damaged or worn due to misuse
- We strive to ensure that our product images accurately represent the actual colors. However, slight color differences may occur due to factors such as lighting, screen resolution, and display devices.
3. We kindly advise you to take a moment to inspect your parcel when it arrives. While rare, if you find any defects or issues with the product, don’t worry! Just reach out to us immediately before using it, we promise to work with you to resolve the issue with urgency and care.